FAQs
Q. Do you use harsh chemicals to clean? Where possible onle Water or Enviromentally friendly chemicals are used for cleaning. When it is necessary to use chemicals to get an acceptable outcome - safe chemical usage practices are deployed.
Q. Will the pressure cleaning damage the area I want to clean?We will look at the area during our inspection before commencing work, and we will letyou know of any concerns we may have. In some cases, certain surfaces may requirelower pressure. If the surface is not suitable for high pressure water cleaning, we will letyou know of alternatives.
Q. Do you have insurance to cover any damage caused while on site?We have 10 million dollar products & public liability cover.
Q. Why does mould come back so quickly when I clean with my electric power water washer?Home electric power washers are usually effective for cleaning small areas. This isbecause they don’t produce enough water pressure and flow to clean a large area in an acceptable time, which often result in the operator attempting to expedite the process and in doing so, mould is inadequately removed and re-establishes itself much sooner than when cleaned properly. The sealing of surfaces will prevent mould from re-establishing itself for even longer periods.
Q. Do I need to be home for when you clean?You don’t need to be at home. As long as you can provide us full access to the areas ofthe property that we need to work on.
Q. Do I need to move my belongings before you come?If you can then that would be greatly appreciated. For example, If we’re cleaning a patiothen in most cases there will be a BBQ, outdoor furniture, plants etc. If the space is clearbefore we come it will allow us to move around easier and also get the job done faster.
Q. What kind of cleaning services do you offer?We offer professional outdoor cleaning services for residential and commercial properties, including driveways, footpaths, patios, walls, fences, decks, roofs, pergolas, awnings, gutters, external windows and more.
Q. What makes your services different from others?We are different from most others because we communicate well and are transparent about what we’ll do, the expected outcomes, the risks etc. We also show up and on time
Q. Why is regular pressure washing, soft washing or biocidal treatment important for my property?Regular cleaning maintenance not only improves the appearance of your property and your investment, but it will also keep it safe and hygienically clean
Q. What is your process for your services?We start by assessing your property and discussing your cleaning needs and preferences. Our operators will then use commercial grade equipment, suitable techniques and products to remove dirt, grime, and other substances from your property.
Q. Do you offer a satisfaction guarantee?Yes, we guarantee results and are committed to ensuring that you are completely satisfied with our services. If for any reason you are not happy with the outcome, we will keep working until you are, and if we can't meet your expectations, we will negotiate a suitable discount or refund
Q. How long does it take for the work to be completed?The length of time for our services will depend on the size and condition of your property. Q. How often should I have my property cleaned?The frequency of the relevant cleaning maintenance will depend on the location and environment of your property.
Q. Is your cleaning method safe for my property and its features?Yes, our operators are trained and have the experience and expertise to safely and efficiently clean almost any surface
Q. Do you use eco-friendly cleaning products?Yes, we are committed to being mindful of the environment and where possible will avoid use of any chemicals. Next we will utilise eco-friendly cleaning products. The use of stronger chemicals are unfortunately often the only effective remedy and when it is necessary to be used it is used in conjunction with acceptable and safe industry practices and methods,
Q. How much does your service cost?The cost of our services will depend on the size and condition of your property, type of surface, location of the work, as well as the specific cleaning needs etc.
Q. Can I schedule your services on weekends or after hours?Yes, we are flexible and can schedule our services at a time of mutual availability and /or convenience
Q. Can I request specific cleaning products to be used on my property?Yes, we are happy to accommodate any specific cleaning product requests you may have. We can discuss and advise you on the suitability and efficiency thereof.
Q. How do I know if my property is ready for your cleaning services?If you notice dirt, grime, or other substances on your property, it may require cleaning.
Q. Will you damage my plants,landscaping or other property?No, our operators will take great care to protect your interests during the clean ning process
Q. Can I get references or reviews from past clients?See our many 5 star reviews on Google and Facebook
Q. Do you use harsh chemicals to clean? Where possible onle Water or Enviromentally friendly chemicals are used for cleaning. When it is necessary to use chemicals to get an acceptable outcome - safe chemical usage practices are deployed.
Q. Will the pressure cleaning damage the area I want to clean?We will look at the area during our inspection before commencing work, and we will letyou know of any concerns we may have. In some cases, certain surfaces may requirelower pressure. If the surface is not suitable for high pressure water cleaning, we will letyou know of alternatives.
Q. Do you have insurance to cover any damage caused while on site?We have 10 million dollar products & public liability cover.
Q. Why does mould come back so quickly when I clean with my electric power water washer?Home electric power washers are usually effective for cleaning small areas. This isbecause they don’t produce enough water pressure and flow to clean a large area in an acceptable time, which often result in the operator attempting to expedite the process and in doing so, mould is inadequately removed and re-establishes itself much sooner than when cleaned properly. The sealing of surfaces will prevent mould from re-establishing itself for even longer periods.
Q. Do I need to be home for when you clean?You don’t need to be at home. As long as you can provide us full access to the areas ofthe property that we need to work on.
Q. Do I need to move my belongings before you come?If you can then that would be greatly appreciated. For example, If we’re cleaning a patiothen in most cases there will be a BBQ, outdoor furniture, plants etc. If the space is clearbefore we come it will allow us to move around easier and also get the job done faster.
Q. What kind of cleaning services do you offer?We offer professional outdoor cleaning services for residential and commercial properties, including driveways, footpaths, patios, walls, fences, decks, roofs, pergolas, awnings, gutters, external windows and more.
Q. What makes your services different from others?We are different from most others because we communicate well and are transparent about what we’ll do, the expected outcomes, the risks etc. We also show up and on time
Q. Why is regular pressure washing, soft washing or biocidal treatment important for my property?Regular cleaning maintenance not only improves the appearance of your property and your investment, but it will also keep it safe and hygienically clean
Q. What is your process for your services?We start by assessing your property and discussing your cleaning needs and preferences. Our operators will then use commercial grade equipment, suitable techniques and products to remove dirt, grime, and other substances from your property.
Q. Do you offer a satisfaction guarantee?Yes, we guarantee results and are committed to ensuring that you are completely satisfied with our services. If for any reason you are not happy with the outcome, we will keep working until you are, and if we can't meet your expectations, we will negotiate a suitable discount or refund
Q. How long does it take for the work to be completed?The length of time for our services will depend on the size and condition of your property. Q. How often should I have my property cleaned?The frequency of the relevant cleaning maintenance will depend on the location and environment of your property.
Q. Is your cleaning method safe for my property and its features?Yes, our operators are trained and have the experience and expertise to safely and efficiently clean almost any surface
Q. Do you use eco-friendly cleaning products?Yes, we are committed to being mindful of the environment and where possible will avoid use of any chemicals. Next we will utilise eco-friendly cleaning products. The use of stronger chemicals are unfortunately often the only effective remedy and when it is necessary to be used it is used in conjunction with acceptable and safe industry practices and methods,
Q. How much does your service cost?The cost of our services will depend on the size and condition of your property, type of surface, location of the work, as well as the specific cleaning needs etc.
Q. Can I schedule your services on weekends or after hours?Yes, we are flexible and can schedule our services at a time of mutual availability and /or convenience
Q. Can I request specific cleaning products to be used on my property?Yes, we are happy to accommodate any specific cleaning product requests you may have. We can discuss and advise you on the suitability and efficiency thereof.
Q. How do I know if my property is ready for your cleaning services?If you notice dirt, grime, or other substances on your property, it may require cleaning.
Q. Will you damage my plants,landscaping or other property?No, our operators will take great care to protect your interests during the clean ning process
Q. Can I get references or reviews from past clients?See our many 5 star reviews on Google and Facebook